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FAQ (Frequently Asked Question)

Shipping, Returns & FAQ

1. Shipping & Delivery

How long does it take to deliver my order?

We ship within 24-48 hours. Delivery takes 3-5 business days across India.

Do you offer free shipping?

Yes, we offer free shipping on all prepaid orders above a certain value.

Can I change my delivery address after placing an order?

You can change it within 12 hours of placing the order by contacting our support.

Do you ship internationally?

Currently, we only ship within India, but we are expanding soon.

How can I track my package?

You can easily track your order by clicking on "Track My Order" in our website's footer.

2. Payments & COD

What payment methods do you accept?

We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD).

Is it safe to use my card on your website?

Yes, we use encrypted SSL payment gateways to ensure 100% security.

Are there any extra charges for Cash on Delivery?

Enjoy Free Shipping across India on both Prepaid and Cash on Delivery (COD) orders. No hidden charges!

My payment failed, but the money was deducted. What should I do?

Don't worry, it usually gets refunded within 5-7 days. Contact us with the screenshot for help.

3. Returns & Exchanges

What is your return policy?

We offer a 7-day easy return/exchange policy for unused products with tags.

How do I initiate an exchange?

Simply reach out to our customer support team via Call or WhatsApp at +91-9911-659-419 to start your exchange process.

Will I get a refund if I return a COD order?

For COD returns, we provide store credit or bank transfer after quality checks.

What if I receive a damaged product?

Please record an unboxing video and share it with us within 24 hours for a replacement.

4. Orders & Account

Do I need an account to place an order?

No, you can check out as a guest, but an account helps in tracking orders easily.

Can I cancel my order?

Yes, orders can be cancelled before they are dispatched.

How do I know my size?

Please refer to the "Size Chart" link on every product page for exact measurements.

5. Product & Quality

Are the colors of the products accurate?

We try our best to show real colors, but slight variations may occur due to screen settings.

Do you restock sold-out items?

Most of our popular styles are restocked. You can click "Notify Me" to get updates.

Are the fabrics pre-shrunk?

Yes, our premium fabrics are treated to minimize shrinkage after washing.

How should I wash my outfits?

We recommend a gentle hand wash or machine wash in cold water for long-lasting quality.

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Anonymous

Quality , fit , fabric everything is best I just love the outfit

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Anonymous

The product is good and fabric is also nice it gives so much elegant look

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Anonymous

“Absolutely loved this top! 💜 The color is super pretty and looks even better in real life. The fabric is soft, comfortable, and fits perfectly. It gives such a cute and stylish vibe with jeans. Perfect for casual outings, selfies, and daily wear. Totally worth buying!” ✨

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Payal

Amazing experience

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Snehaldhore

Nice experience

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Akankshashrivastava

Must buy top. Quality was amazing

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Neha Mondal

Too Good

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Anonymous

Nice collection and corset was very comfy nd stylish ❤️

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